Philosophy

 

Decisions made by Board of Directors determine the quality of life and the value and function of joint and individual assets of common ownership associations. Those professionals and agents that the Board of Directors’ relies on to make the best decisions and to implement board policy and decisions have a special trust and responsibility of care and duty.

The conduits and energy source that produces effective board results is an effective management structure supported by qualified, dedicated and experienced personnel and services providers. Only with such a structure and support team in place can Board of Directors act with confidence and expect desired results.

With this as its guide HGM has, since 1981, consistently forged workable and successful partnerships with site based community association with remarkable results. This has allowed Board of Directors to deliberate with the confidence that the Association’s governing structure and management service effectively benefit the association. HGM’s business, professional, ethical and moral philosophy that is the foundation of these program is:

  • Offer tailored services and programs that cost effectively meet the community’s requirements.
  • Accept for and give to the community only quality professional service.
  • Promote a positive work environment among association employees that motivates and fosters dedication and service.
  • Support and service site based and centered management programs.
  • Foster pro-active planning and implementation in meeting the association’s goals and objectives.
  • Promote a sense of teamwork and community among owners, residents, volunteers and staff that produces synergistic results in support of the association’s mission, goals and values.
  • Promote and keep up with current technology to cost effectively improve customer service, facilities preservation and communications among stakeholders.

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    Mission Statement
     
    To provide effective, workable and successful management and consulting programs to the family of community associations, management firms and service vendors that encompass the community association industry.

    Each activity of the company its employees, associates and contractors is performed to achieve, strive and continuously direct and redirect its efforts to:

    Property/Product

    Deliver quality services of value that enhance facility maintenance and preservation, customer service and asset protection to community association customers.

    Principles

    Establish and meet the highest ethical, legal and business principles and values and practices that build trust and confidence.

    People

    Create a non-threatening and pleasant work environment for company and customer employees and associates, that foster willing and enthusiastic dedication to team work in support of customer requirements, expectations and company mission through empowered work programs and rewarding compensation.

    Profit

    That results in a fair and rewarding financial return that will maintenance the resources and financial stability to maintain a high level of performance and service.

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