Arthur W. Hiban, CPM, PCAM

Batchelor of Science, Economics 1957 University of Maryland 

• Certified Property Manager (CPM) awarded by the Institute of Real Estate Management (IREM)

• Professional Community Association Manager (PCAM) awarded by the Community Associations Institute (CAI)

• Past President of the Washington Chapter #8 of the Institute of Real Estate Management (IREM)

• Member of Academy of Authors, Institute of Real Estate Management (IREM)

• Member, Hall of Fame of the Washington Chapter of the Community Associations Institute (CAI)

• Distinguished Service Award by the Community Associations Institute (CAI)

• Member, Community Associations Institute (CAI) Academy of Authors

Publications and Articles 

• “What You Should Know About the Community Association Business” with Jean-Pierre Deam and David B. Wolfe Published by the Community Associations Institute Research Foundation in 1982.

• “Ten Biggest Budgeting Mistakes made in Community Association” Journal of Property Management 1977 reprinted by the CAI National News, the Chicago Tribune and the Washington Star. 

•  “Management – a key word in the condo concept” with Charles L. Graffius, Realtor Magazine, October 1976, Journal of Property Management March/April 1978.

• "Analyzing Financial Statements” CAI National News April 1983

• “Benefits of Resident Surveys” Journal of Property Management 1986

• Quoted and interviewed on the “Financial Management in Community Associations” by the Wall Street Journal June 22,1982.

• “Inspections! Inspections! Inspections!”  Journal of Property Management March/April 1976.

•  “A Peek Into the Future with a Veteran Manager”, Quorum, Magazine, January 1994.

• “A Snapshot of the Present Quorum Magazine, February 1994

• “Computers and Tomorrow’s Property Manager” with John R. Stalick, Journal of Property Management September/October 1981.

•  “Real Estate Management: Entering the 21^st Century” Journal of Property Management.  January/February 1982

• “Financial Services What Can We Expect?” Quorum Magazine” Quorum Magazine, December 2003.

Other articles published in various trade journals on facilities management, customer service, residential surveys and computer applications in property management and several articles on future trends. 

Established the course outline and was the first instructor of the Housing Management course at Howard Community College. 

Established and developed the Leadership Training Course for Community Association Board members developed the Community Associations Institute.  Course is now known as the ABCs of Community Associations.  Co developed and presented the pilot course through Howard Community College.   

Developed the Professional Management Development Program (PMDP) for Community Association Manager for the Community Associations Institute (CAI).  The PMDP is a series of five two days courses covering the entire spectrum of subjects for Professional Community Association Managers.   Since it’s beginning in the early 80’s over 5,000 students have attended the PMDP program.

Authored the Professional Association Community Managers (PCAM) designation for the Community Associations Institute.   The PCAM program has become the professional standard in the community and property management fields.   Since 1983 over 1,000 professional managers have received the PCAM designation. 

Instructed in over 100 courses, seminars and conferences for the Community Associations Institute, National Association of Home Builder, Howard University and Howard Community College.   

• Retired as a Commander, Supply Corp, U.S. Naval Reserves. 1957 to 1961 Active Duty, 1961 to 1980 Reserves

• Member, Montgomery County Human Relations Commission 1967 to 1969

• President, Bethesda Maryland Jaycees, 1965-1966

• Chairman Project Daycare, Montgomery County Jaycee Chapters fund raiser for a new day care center for the Montgomery County Association of Retarded Children (MARC)

• Campaign Chair Ruth Keeton for Howard County Council 1970 Co-Chair 1974